deckRefund Policy
We want you to pay for Deck only if it's useful to you. This policy applies to Deck Pro, which is sold through Dodo Payments, our merchant of record.
Free trial
If your plan starts with a free trial, you won't be charged until the trial ends. Cancel before then and you'll never be charged.
Your first payment
If Deck isn't right for you, email us within 14 days of your first payment and we'll refund it in full. You don't need to give a reason.
Renewals
If your plan renewed and you didn't mean it to, email us within 7 days of the renewal and we'll refund that payment and cancel your plan. After that, renewals aren't refunded, but you can cancel at any time to stop the next one.
Cancelling
Cancel any time in Deck under Settings › General › Manage Plan, or on your account page. Your plan stays active to the end of the period you've paid for, and you won't be charged again.
How to ask for a refund
Email nischaldahal01395@gmail.com from the address on your account, and include the receipt or the date you were charged. We'll reply within 3 business days. Approved refunds are sent back to the original payment method through Dodo Payments and usually arrive within 5 to 10 business days, depending on your bank.
If something goes wrong on our side
If a billing mistake on our side charged you twice or charged the wrong amount, we'll refund the difference whenever you tell us.
Your rights
This policy doesn't limit any refund rights you have under the consumer law where you live.